Mastery Map Cookie Policy
Hello there!
Thank you for checking out our cookie policy. We are committed to ensuring that our website and its use of cookies comply with UK laws on privacy and data protection. This policy sets out the types of cookies we use, the exact cookies used on our website, whether we are using any third-party cookies, how you can control our use of cookies, what their expiry dates are and how you can get in contact with us for more information.
What are cookies?
Cookies are small files of information, usually containing letters and numbers, that websites store on your browser, or the hard drive of your computer. Strictly necessary cookies do not require your consent, as they are essential for the operation of our website. All other cookies will only be placed on your device with your consent.
Our website needs to use these cookies so we can understand what works well with our website, and what we can do to improve. These cookies also allow us to distinguish you from other website visitors, helping us to provide you with a seamless experience on our site.
What type of cookies do you use?
We use the following cookie types:
Essential Cookies
These can also be known as Strictly Necessary Cookies, and they're very important for us to make sure our website runs as it should. As a result, these cookies are always automatically enabled, to make sure our website works sufficiently. Some examples of uses of essential cookies include the distribution of website traffic across multiple servers – without the website speed being affected, enabling the use of a shopping basket and facilitating the check out process.
Analytical Cookies
These can also be known as Performance Cookies, and they gather information about how website visitors use a website. These cookies help us to keep count of the number of visitors on our website, and also helps us to understand how these visitors use our website. This enables us to understand what works well on our website, and what doesn't work so well, so we can continuously improve the site for visitors.
Functionality Cookies
These make your experience on our website easier by remembering user preferences, and simplifying interactions. Some examples of what these cookies enable include remembering your language preferences, font sizes, your log-in details, and items in your shopping basket.
Advertising Cookies
These can also be known as Targeting Cookies. These cookies track your visits to our website, including the pages you visit, and any links you have followed from said pages. This information is then used to display adverts to you, based on what we have learned about your preferences from these cookies.
What exact cookies do you use on your website?
We've provided a detailed breakdown below of all the cookies we use on our website, and why we use them.
| Name and Type of Cookie | Why do we use this? |
|---|---|
| Supabase Authentication | Purpose: User authentication and session management for parents/tutors logging into the platform Reason: Essential for secure login, maintaining user sessions, and auto-refreshing authentication tokens. Without these, users cannot access their accounts or tutoring services. Duration: Session-based (persistent until logout or expiry) |
| Google Analytics | Purpose: Track website usage, page views, user behavior, and traffic sources Reason: Help understand how visitors use the website, which pages are most popular, and how to improve user experience. Used for business intelligence and conversion tracking. Duration: _ga: 2 years, _gid: 24 hours, _gat: 1 minute |
Do you use any Third-Party Cookies?
Third party cookies are not set by us, but are set by other domains than the website you visit. These cookies are placed on website visitors' devices by third-party outlets. Common examples of these third-parties can include social media platforms, analytical providers, and advertising networks.
We have no control over the cookies third-parties use. We encourage you to review the privacy and cookie policies of those third parties for further information.
We work with the following third-parties who may use the following cookies:
| Name of Third-Party Cookie | Third-Party Provider | Why are these used? |
|---|---|---|
| Stripe Payment | Third-party cookies from Stripe payment processor | Purpose: Secure payment processing and fraud prevention Reason: Essential for processing tutoring service payments securely Duration: Varies by Stripe's policy |
| Study Central/Lesson Space | Third-party cookies from online tutoring platforms | Purpose: Enable online tutoring sessions and virtual classroom functionality Reason: Required for video sessions, interactive whiteboards, and session recordings Duration: Varies by platform provider |
How can I control these cookies?
You are able to control your use of cookies on our website. You can do the following:
- Reject all non-essential cookies
- Select certain cookies you wish to use, and reject other cookies
To decide which essential, analytical, functionality and targeting cookies our website sets, follow the below steps:
You can select "reject all non-essential" in our cookie banner.
You can also deactivate third-party cookies with your chosen browser. These steps vary slightly dependent on your browser choice, but more often than not can be located on the Settings page.
Google Analytics also provide the option for you to opt out of being tracked by them across all websites you visit. To do so, we recommend visiting http://tools.google.com/dlpage/gaoptout
What is the Expiry Period for your cookies?
Each cookie's duration is set out in the table above. Some cookies are session cookies (which expire when you close your browser), and others are persistent cookies (which remain on your device for a defined period).
How do I ask you for more information?
If you'd like to learn more about our use of cookies, or if you have any questions, please get in touch with us on the following details:
Email: [email protected]
We will ensure we get back to you within 3 days.