Contact Us

We're here to help! Get in touch with our customer service team for any enquiries about tutoring services.

Email Customer Service

For general enquiries, tutor bookings, and non-urgent questions. We typically respond within 24 hours during business days.

Response within 24 hours

WhatsApp Support

For quick questions and instant messaging.

Chat on WhatsApp
Instant messaging

Safeguarding Concerns

For urgent safeguarding matters or child protection concerns. This line is monitored 24/7 and receives priority response.

Priority response - monitored 24/7

Data Protection & Privacy

All communications are handled in accordance with UK GDPR and our Privacy Policy. Your personal information is encrypted and stored securely. We never share your data with third parties without consent.

Frequently Asked Questions

Before contacting us, you might find answers to common questions in our FAQ Center. Topics include tutor matching, pricing, session scheduling, and technical support.

Company Registration Details

Full Registered Company Name:
Mastery Map Ltd
Company Registration Number:
16951545
Place of Registration:
Registered in England and Wales
Registered Office Address:
71-75 Shelton Street, Covent Garden, London, WC2H 9JQ